Returns & Exchanges

At Waterboy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  After your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location; please ensure all original tags and packaging are included to avoid processing delays.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.